The company can be seen as a set of processes that involve human, technological and instrumental resources. The concept of corporate organisation refers to the structuring and coordination of processes and resources within an enterprise.
One of the advantages of having an effective corporate organization is increasing the value of the goods and/or services offered to customers through the optimization of these processes. Correct corporate organization implies the structuring, regulation and organization of internal departments/areas.
Corporate organization principles are methodologies and management approaches that aim to achieve corporate objectives effectively and efficiently. These principles, such as division by departments/areas, definition of roles and responsibilities, correct delegation and standardization of processes, are applicable to any type of company, regardless of sector or business functions.
In the business design process, it is essential to consider the social, technical and organizational variables that influence the behavior and development of the company. The latter include structure, systems, leadership and company culture, which help create connections between all internal elements.
Organizing the company requires careful planning and in-depth analysis of the resources and activities as well as their consequences according to the logic of sustainability, reflecting on the environmental, social and governance aspects.
Furthermore, it is important to use tools such as the organization chart to represent the company structure, the job description to define roles and tasks and KPIs to monitor performance.
Organization is a fundamental responsibility of the entrepreneur, since he is the first to benefit from positive results.
To organize successfully, it is essential to coordinate all resources - whether information, tools, people or raw materials - within all business processes, from the initial moment of input to the desired output.
There are many aspects to be defined in the organization, for example:
In a healthy company that experiences growth and achieves pre-established objectives, each of these components is constantly subject to control, monitoring, analysis, restructuring and, if necessary, reorganization.
Clearly define the key processes, identify roles and responsibilities, establishprocedures and measuring performance are essential elements to promote productivity, customer satisfaction and the competitiveness of the company on the market.
The adoption of IT tools and innovative methodologies (digitalization) can facilitate the transition towards a process-based organization, allowing accurate monitoring, rapid identification of any critical issues and constant optimization of operational activities.
The focus on company processes and procedures contributes to the involvement and development of the human resources present in the organization.
In a business process, different activities and sub-processes are identified, elements that are determined through the execution of operations aimed at a purpose. The first step within a business process consists in identifying the objective that the process will have to pursue, defining the rules and procedures necessary to achieve the final objective.
During the execution of the business process, different departments will be involved and will have to work in synergy or independently, respecting pre-established deadlines and always keeping the final objective at the center of attention. It is essential that there is an effective exchange of information between the various departments involved to ensure the achievement of the common objective.
To coordinate this activity, it is necessary to clearly establish the responsibilities of the different departments involved in the process, in order to avoid complications between the different company functions. It is also essential to identify a process manager, i.e. a person responsible for supervising the procedures and completing all phases of the process. In certain situations that require synergy between multiple subjects or departments, it may be appropriate to identify a specific organizational unit.
In the essay “Competitive Advantage: Creating and Sustaining Superior Performance” Porter theorizes a model to describe the structure of an organization as a set of 9 processes, of which 5 are primary and 4 secondary.
Primary processes are those that an organization carries out to generate its products and services and therefore refer to a series of business functions, from internal and external logistics to marketing activities, from sales to production operations, up to after-sales services.
Secondary processes do not directly contribute to the creation of the output but are necessary for the creation of the primary processes. Among these are identified: supply; human resources management; research and development; administrative and financial activities.
Internal company procedures define how the various company activities must be carried out, guaranteeing consistency, efficiency and compliance with company policies.
Writing and communicating internal procedures clearly allows each team member to carry out activities uniformly, avoiding misunderstandings, delays and misunderstandings. This approach not only improves operational efficiency, but also contributes to the legal protection of the company and the prevention of crisis situations.
It's fundamentalthat company procedures are drawn up clearly, documented appropriately and periodically updated, ensuring correct implementation and correct sharing within the organisation. Periodic verification of the knowledge and application of these procedures by the staff ensures effective internal management and optimal compliance with company guidelines.
The definition of effective company procedures requires a systematic and well-defined process:
The “Cura Italia” Legislative Decree provides for a series of measures to support liquidity through the banking system: among these the so-called. Attuazione del Fondo solidarietà mutui “prima casa”, sancita…
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