Next 01 January 2021 the infamous "Receipt Lottery" will begin, an operation that will allow customers to participate in the prize draw, linked to the single receipt received, simply by presenting their participation code to the merchant, previously generated by accessing the portal: https://www.lotteriadegliscontrini.gov.it/portale/.
What obligations for the operator?
There are no penalties for the merchant in the event of refusal to acquire the code to participate in the draws, but following a refusal by the merchant, the customer will have the right to make a report to the Revenue Agency.
On the other hand, it is mandatory to update cash registers, even those already enabled to send payments, to the new route and to the technical specifications of the Revenue Agency, in force from 1 January 2021.
Merchants must therefore check whether their electronic recorder is enabled to read the lottery code. If this is not the case, they must contact their technician to promptly proceed with the adjustment.
In summary, merchants have:
- the obligation to adapt
- the right (and not the obligation) to accept or not accept the entry of the lottery number by customers;
- there are no sanctions if they refuse;
- if they refuse, customers can communicate the refusal to the Revenue Agency in a specific section of the lottery portal receipts;
- the Revenue Agency will notify the Guardia di Finanza of the merchants who have refused for any checks